At Simcol Digital, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (https://simcoldigital.com) or use our hosting, VPS, or domain services.

1. Information We Collect

We collect information to provide and improve our services. This includes:

a) Personal Information

When you register for an account or make a purchase, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Payment details (processed securely through third-party providers)

b) Technical Information

When you visit our website or client portal, we may collect:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and referring URLs

c) Account Information

This includes hosting package details, domain registrations, and related configuration data.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account

  • Process orders and payments

  • Provide customer support

  • Improve our services and website experience

  • Send service-related communications and updates

  • Comply with legal and regulatory requirements

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Remember user preferences

  • Enable secure login sessions

  • Measure site traffic and performance

You can manage or disable cookies in your browser settings, though some site features may not work properly without them.

4. Data Security

We use advanced security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
This includes:

  • SSL encryption

  • Firewalls and access controls

  • Regular security updates and audits

Despite our efforts, no online system can guarantee absolute security.

5. Data Retention

We retain your data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
If you close your account, we may retain limited information for accounting or compliance purposes.

6. Sharing Your Information

We may share your information only in the following cases:

  • With trusted service providers (e.g., payment processors, domain registries) who assist in delivering our services

  • When required by law, regulation, or court order

  • To protect the rights, property, or safety of Simcol Digital, our clients, or others

All third-party providers are required to handle your information securely and in compliance with privacy laws.

7. Your Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to your information

  • Request deletion of your data (where applicable)

  • Withdraw consent for marketing communications

You can make such requests by contacting us at support@simcoldigital.com.

8. Email Communication

By creating an account or using our services, you agree to receive service-related emails (e.g., invoices, account updates).
You can unsubscribe from marketing emails anytime using the unsubscribe link provided in our emails.

9. Third-Party Links

Our website may contain links to third-party websites.
Simcol Digital is not responsible for the privacy practices or content of those external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision.
Continued use of our services after changes are made constitutes acceptance of the updated policy.